Service Prices 

Important Notice: Updates to the NDIS Price Guide Effective July 1, 2024

There have been recent updates to the NDIS Price Guide, which took effect on July 1, 2024. As a provider of direct support services, we want to ensure you are aware of the changes that may impact the costs associated with these services.

Key Changes:

  • Disability Support Worker (DSW) Costs: The price caps for many core supports, including those provided by disability support workers, have increased.
  • Removal of Temporary Transformation Payment (TTP): TTP line items have been removed from the price guide. This additional funding, provided to assist providers during the transition to the NDIS, is no longer available.
  • Plan Indexation: All plans will be indexed to reflect the new price caps. This process may take a few weeks to be fully implemented, ensuring that the funding in participants’ plans aligns with the updated pricing.
  • Short Notice Cancellations: The policy for short notice cancellations has been revised. For services not under the Disability Support Worker (DSW) Cost Model, cancellations can only be charged if they occur within 2 clear business days. For services under the DSW Cost Model, the notice period remains at 7 days.
  • Additional Changes: Updates have also been made to Psychosocial Recovery Coaching (PRC) and Support Connection pricing, among others. For a detailed overview of these changes, please refer to the NDIS website.

We have communicated these changes to our clients and their decision-makers via email. If you have any questions or need further details, please visit the official NDIS website or contact our support team directly. Thank you for your continued partnership and support.

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