Disability Information Hotline

The Australian Government has launched a new Disability Information Helpline for people with disability, their families, carers, support workers and services who need help because of coronvirus (COVID-19).

Visit the Disability Information Helpline page on the Department of Social Services website for more information.

If you have a COVID-19 related question and do not know where to start, you can contact the Helpline from Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST) in the following ways:

  • Phone (free call): 1800 643 787
  • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
    The Helpline will help connect you with the right service, give you reliable and accessible information, or can connect you with a councillor for emotional support if that is what you need.

    NDIS Quality and Safeguards Commission

    The NDIS Quality and Safeguards Commission has a page on their website to support people with disability and their representatives to find information about coronavirus, what you can do to look after yourself, and the ways they are working with NDIS providers to make sure they understand what they need to do to make sure you get the support you need during the COVID-19 pandemic. Coronavirus (COVID-19) information for people with disability | NDIS Quality and Safeguards Commission (

    Stay informed with Government updates

    Stay informed with Government updates. At CHSS, we understand the importance of keeping our community up-to-date. See below for frequently updated information sources on a range of crucial topics. 

    Coronavirus (COVID-19) health alert

    Stay safe and informed!

    For the latest updates and information regarding COVID-19 head to the NSW Government COVID-19 Website






    Stay informed with NDIS News and Events.


    The NDIS frequently shares important updates, changes, and resources. Keep an eye out to stay informed and make the most of your plan!


    Stay in the loop! For the latest on NDIS changes and events, head to the NDIS Website


    Stay up to date with the Federal Government NDIS Review.


    The Minister for the National Disability Insurance Scheme, the Hon Bill Shorten MP, announced a review of the National Disability Insurance Scheme (NDIS) on Tuesday 18 October 2022.



    Stay informed! For all updates on the NDIS Review, please visit the Federal Government NDIS Review Website

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